Get 25% OFF your first order when you Sign Up for our Newsletter

0

Your Cart is Empty

Shop
  • Shop All Products

  • Frequently Asked Questions (FAQ)

    Shipping and Delivery

    We offer FREE and FAST shipping across the UK. We currently ship to the UK only.

    We offer next-day delivery to all of our customers across UK.

    Yes, we offer FREE shipping for everyone across the UK.

    Unfortunately, we do not offer same-day delivery but we do offer next-day delivery on every order.

    Returns and Refunds

    We offer a 60-day money-back guarantee, no questions asked.

    Yes, we offer refunds. Once you return the product to the provided address, we will process a full refund for you.

    No, all of our products can be returned for a refund.

    To initiate a return, simply email us at sales@vincosupplements.co.uk and return the product with the receipt. We’ll process your refund once we receive the returned product.

    Payment Methods

    We accept all payment methods available on Shopify, including credit/debit cards, applepay, and PayPal.

    Yes, we use Shopify’s secure payment processing system to keep your information safe, without any third-party apps.

    Currently, we do not offer installment payments, but we plan to integrate Klarna soon.

    Order and Account Management

    No, customers can place an order as a guest without creating an account.

    Customers will receive email updates at each step of their order’s fulfillment.

    If you need to change or cancel your order, please email us at sales@vincosupplements.co.uk as soon as possible.

    Yes, you can apply discount codes directly on the checkout page.

    Product Information

    All the information regarding the ingredients and benefits of our products is available on the individual product pages.

    Yes, dosage recommendations and usage instructions can be found on each product page.

    Yes, all our products are vegan, gluten-free, and GMO-free.

    Our products are proudly manufactured in the UK.

    Customer Support

    You can contact us via the contact page or by sending an email to sales@vincosupplements.co.uk.

    You can also reach out to us on phone at +441613993528 or chat with us on our website live chat.

    Our support hours are from 9am to 6pm UK time, Monday through Friday.

    Subscriptions and Promotions

    Subscription services are not yet available, but we plan to launch them soon.

    Currently, we don’t offer subscription discounts, but this will be available in the future.

    Yes, we offer promotional discounts and special offers from time to time.

    You can sign up for our newsletter to receive the latest updates on promotions, new products, and special offers.

    General Information

    Yes, we offer gift cards and have a rewards program in place.

    We are an online-only business, but we also have a presence on Amazon.

    Yes, customers can leave reviews on the product pages of our website or on Trust Pilot.

    At the moment, we do not offer educational content or advice on health and wellness.